Happiness, job stress, job dedication and perceived organizational support: a mediating model

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dc.authoridAkgunduz, Yilmaz/0000-0001-8887-9280
dc.authoridKizilcalioglu, Gaye/0000-0003-2995-6105
dc.authorwosidAkgündüz, Yılmaz/ABG-6310-2021
dc.contributor.authorAkgündüz, Yılmaz
dc.contributor.authorBardakoğlu, Övünç
dc.contributor.authorKızılcalıoğlu, Gaye
dc.date.accessioned2024-08-20T20:29:21Z
dc.date.available2024-08-20T20:29:21Z
dc.date.issued2023
dc.departmentAntalya Belek Üniversitesien_US
dc.description.abstractPurpose - Based on The Conservation of Resources Theory (COR), Spillover Theory and Social Exchange Theory (SET), this study investigates the mediating role of job dedication in the relationships between job stress, happiness and perceived organizational support (POS). Design/methodology/approach - Data were collected from 5-star resort hotel employees in Turkey. 362 valid questionnaires were collected. The research hypotheses were tested using Covariance-Based Structural Equation Modeling (CB-SEM). Findings - The analysis results show that POS is positively related to employee happiness and job dedication. Job stress is negatively related to employee happiness but positively related to job dedication. Job dedication partially mediates the relationships between job stress and happiness, and POS and happiness. Research limitations/implications - The study's findings could be used by hotel managers to improve employees' job dedication, which will lead to increased employee happiness. Together with qualitative and quantitative research methods, future research could be conducted on the predecessors of job dedication and comparatively on employee happiness for different country samples. Practical implications - In order to increase employee happiness, Turkish hotel managers may want to increase POS and decrease perceived job stress of their employees. Although it was found out in this study that job stress increases job dedication, it is also accepted that this unexpected situation arises due to special conditions. Therefore, by reducing job stress, hotel managers may prefer to increase the job dedication of their employees and their happiness indirectly. Originality/value - The current study contributes to the hospitality management literature by investigating the organizational factors behind employee happiness. In addition, it also explored in depth the mediating effect of job dedication on the relationships between POS, job stress and happiness.en_US
dc.identifier.doi10.1108/JHTI-07-2021-0189
dc.identifier.endpage673en_US
dc.identifier.issn2514-9792
dc.identifier.issn2514-9806
dc.identifier.issue2en_US
dc.identifier.scopus2-s2.0-85127327308en_US
dc.identifier.scopusqualityQ2en_US
dc.identifier.startpage654en_US
dc.identifier.urihttps://doi.org/10.1108/JHTI-07-2021-0189
dc.identifier.urihttps://hdl.handle.net/20.500.14591/112
dc.identifier.volume6en_US
dc.identifier.wosWOS:000772515000001en_US
dc.identifier.wosqualityN/Aen_US
dc.indekslendigikaynakWeb of Scienceen_US
dc.indekslendigikaynakScopusen_US
dc.language.isoenen_US
dc.publisherEMERALD GROUP PUBLISHING LTDen_US
dc.relation.ispartofJournal Of Hospitality And Tourism Insightsen_US
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanıen_US
dc.rightsinfo:eu-repo/semantics/closedAccessen_US
dc.subjectHappinessen_US
dc.subjectJob dedicationen_US
dc.subjectJob stressen_US
dc.subjectPerceived organizational supporten_US
dc.titleHappiness, job stress, job dedication and perceived organizational support: a mediating modelen_US
dc.typeArticleen_US

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